He has over two decades of experience in retail and consumer goods, combining a solid foundation in law and business administration with hands-on operational leadership in dynamic, multicultural environments. Gustavo graduated in Business Administration and Management at EAESP/Fundação Getúlio Vargas - SP/Brazil, and has a Master’s in International Economics and Management from the University of Bocconi in Milan, Italy. His other qualifications include an Executive MBA from the Corporate University of AmBev, as well as a Certificate in General Management Program from Harvard Business School.

Prior to her recent appointment, Petrina served as Senior Vice President & Deputy General Manager Worldwide of IT Cosmetics and Urban Decay in America. Petrina is not new to the travel retail industry. Before relocating to America, she spent 4 years as Brand General Manager in L'Oréal Travel Retail APAC in Hong Kong, where she successfully led strong growth for Kiehl’s, Helena Rubinstein and Biotherm in the region. Before joining L'Oréal, Petrina spent over 13 years at P&G, Mattel and Diageo, where she held general management roles in the Asia Pacific region. Petrina is recognized as a dynamic and strong people leader, focusing on engaging and enabling her teams. She brings her strong consumer-centric vision, retail expertise, and sharp business acumen to embark L'Oréal Travel Retail Americas on the next chapter of its journey.

Dr Peter Mohn graduated as a psychologist and earned a PhD in Business Psychology at the University of Göttingen, Germany. He has worked for various leading global market research agencies since over 25 years and has specialized in travel research since 2004. The company he co-founded early 2007, m1nd-set, works as an insights partner and consultant to more than 135 companies in the travel industry from all around the world. m1nd-set is also the research partner of most travel retail associations. Today, Peter is the 100% owner and CEO of m1nd-set, and Swiss based m1nd-set is the worldwide leading agency in travel research, serving clients in all continents of the world. The agencies’ USPs are their unique insights knowledge, the fieldwork capacities at over 60 airports worldwide, and their subscription based tool Business 1ntelligence Service (B1S), which is based on ca 30.000 interviews annually since 2016 with Travel Retail shoppers across channels, covering the whole shopping journey in all categories and sub-categories. Peter has a Norwegian passport, is a passionate father of four children, loves traveling around the world, has visited over 70 countries (and counting), loves to play golf, tennis or mountain bike in the Swiss mountains whenever time allows. Peter has lived and worked in six countries and speaks German, English, Swedish and Dutch.

With over 20 years of experience in travel retail, Rafael has held leadership roles at companies like Neutral Free Shop and currently serves as Director at Siñeriz Free Shop and Magnos.uy, combining strategic vision with deep operational expertise across the region.

Chairman & CEO of Lagardère Travel Retail, a global leader with over 5,000 stores in 42 countries. Passionate about delivering exceptional traveler experiences through empowered local teams and strategic partnerships across Duty Free, Travel Essentials, and Foodservice.